Help Desk Portal

Getting Started 4

• IT Knowledge Base
• How to Make an IT Help Desk Ticket
• Sign into Email on Phone - iOS
• Sign into Email on Phone - Android

Password Resets 5

• Reset your Computer Password
• Reset your Email Password
• Reset your Respond Password
• Reset your emsCHARTS Password
• Reset your Samsara Password

iPads 4

• New to iPad/iOS? Hardware Guide
• iPad - What's in each Ambulance?
• iPad - What's in each Van?
• iPad - What's in each Mobile Unit?

Apps 8

• Apple Maps
• AHN EMS Field Partner
• Google Maps
• Infectious Control Document
• Outlook (Work Email)

View all 8

Samsara Driver App 10

• Samsara - Log into App
• Samsara – Select a Vehicle
• Samsara – Completing DVIR
• Samsara – Documents > Ambulance Equipment Checklist
• Samsara – Documents > District Chief Vehicle Check

View all 10

Desk Phone 2

• Desk Phone - SIP-T46U
• Substation Phone Diagram - allworx